Guarantee and Shipping
1. How soon will I receive my parts? ->5-15 business days.
Orders received by 3:00 p.m. EST for parts in our warehouses are delivered or shipped the next business day. Orders received after that time may also be ready for delivery or shipment the next day, which we will try to do. Most of our parts are already removed from vehicles and are in warehouse locations. Parts that must be removed from incoming vehicles are usually ready for delivery or shipment within 24 to 48 hours, as the car is often completely dismantled at that time. We do everything possible to schedule car processing to meet the earliest possible shipping time. Parts that must be located may take several days. Shipping time will vary with distance and the physical size and weight of the part. Overnight delivery is available for parts being shipped via U.P.S. or Federal Express. Call us for more information! @800-562-8811
New Bumper Fillers and new dashboards can take up to 30 day for delivery.
2. Do you charge for delivery?
We do charge for delivery or for standard ground UPS.
1. What is your return policy?
We warranty all parts for a period of 90 days from date received.Parts not defective may be returned for within 30 days of purchase, subject to acceptance and a 25% handling charge. A Return Authorization Number (RAN) must be obtained from sales or customer service. To be returnable, parts must be in the same condition as when sold, return freight prepaid.
Orders that are cancelled before delivered, are subject to 25% handling plus freight charges.
2. What does your warranty cover?
As a rule, engines are complete assemblies including manifolds, oil pan, timing belts and covers, fuel injection or carburetor, We Guarantee only the long block. (Block and Heads) The manifolds, oil pan, timing belts and covers, fuel injection or carburetor, wiring harnesses, oil leaks, are not.We guarantee, no knocks, cracks, excessive oil burning, Our warranty covers the replacement of a defective part within the original warranty period. We warranty all parts for a period of 90 days from date received by purchaser or installer,ExtendedWarrantees, lengthen that time period. Engines, Transmissions, Cylinder Heads, Transfer Cases, Rear Ends, must be installed by acertified mechanic, Overheating voids guarantee, Make sure the heat tab is not melted or missing. Flow-check the radiator and repair it if necessary. Timing belts/chains must be changed on overhead cam engines. We are not responsible for zero clearance valve on engines with timing belts/chains. Responsibly falls back on the installer of such timing belts/chains. Warranties only apply to parts replacement. if a replacement part cannot be obtained a full refund will be issued to the original purchaser. Any refunds or exchanger must be accompanied by the original sales invoice.Any cancel of said defected part standard return policy apply. Warranties are limited to the original parts purchaser and are non-transferable.All used parts purchases are subject to terms and conditions of the Standard engine and Parts Warranty.
No return on any electrical parts sales.
3. What if I order the wrong part?
If you order the wrong part, please let us know as soon as possible by calling the original salesperson or customer service. We will stop shipment when possible or arrange a replacement under our 30 day return policy.
4. What if you ship the wrong part?
Although we do everything we can to get the right part to you, unusual mistakes can happen. If we ship the wrong part, we will pick up the part and pay the return freight, And replace the part. At no additional charge. Please let us know immediately if you receive the wrong part, by calling your original salesperson or customer service.
5.Labor, sorry we do not guarantee any labor what so ever.
6. Time Every order takes 5-15 work days. Special order parts can take longer.